At Sam Voyager, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our website.
Information We Collect
When you visit Sam Voyager, we may collect certain information about you, including:
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Your name, shipping address, phone number, and email address
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Order details and delivery information
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Your communication with us (e.g., customer service emails)
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IP address, browser type, device information, and website usage data
We do not collect or store any payment information, as all orders are fulfilled using Cash on Delivery.
How We Use Your Information
We use your personal information to:
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Process and fulfill your orders
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Provide customer support
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Communicate with you about your orders or promotions
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Improve our website, services, and customer experience
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Comply with applicable legal obligations
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in delivering your order or operating our business, such as:
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Logistics and delivery partners
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IT service providers
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Marketing platforms (only when legally permitted)
These partners are obligated to handle your data securely and in compliance with applicable privacy laws.
International Transfers
As we operate worldwide, your information may be transferred to and processed in countries other than your own. We ensure that all data transfers comply with relevant data protection regulations.
Data Retention
We retain your information only as long as necessary for the purposes outlined in this policy, such as fulfilling your orders, complying with legal obligations, and resolving disputes.
Your Rights and Choices
You have the right to:
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Access the personal information we hold about you
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Request correction of inaccurate or incomplete data
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Request deletion of your personal data, where applicable
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Opt-out of marketing communications at any time
To opt out of marketing emails or request access/deletion of your personal data, please contact us at:
📧 [email protected]
Please include your full name and the email or phone number used for purchases so we can process your request efficiently.
Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is entirely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Sam Voyager
Email: [email protected]